Understand the balance of AI and people
Review received and sent messages, AI and human replies, and takeover activity. Trends help your team understand how automation participates in customer communication.
Follow the journey beyond a reply
See new leads, bookings, cancellations, rescheduling, and flow performance. Use the selected reporting period while recognizing that annual lead and appointment charts have their own year selector.
Learn from delivery and completion
Inspect scheduled campaign success and failure, opened and closed conversations, and the related lead or reservation reports. Use the results to improve the next process.
How it comes together.
- 1Choose the reporting period
- 2Inspect activity and outcomes
- 3Refine the process
Setup & availability
Reports use the activity recorded by each module; closing conversations and maintaining statuses affect what the reports show.
Detailed setup instructions