Choose time or inventory
Appointments suit time with a person or a service. Resource Booking models dining or accommodation branches with tables or rooms, capacity, and allocation. Start with the model that reflects the actual operation.
Set the real availability
Define event types, hours, off dates, duration, and buffers. For resources, configure inventory and decide whether a guest's request is instantly confirmed or needs a staff decision.
Test the public journey
Open the booking link as a customer, select a time, submit details, and inspect the confirmation. Check that the staff console or calendar shows the record with the information the team needs.
Connect reminders and day-of work
Configure the available notification templates and reminder settings. Make someone responsible for allocation and status updates. Review cancellations and no-shows alongside successful bookings.
A good booking flow joins the customer's promise to the team's actual capacity.