Add an agent. Keep the decision to send.

Give a flow to your agent

Enable Agentic AI mode and provide the configured agent ID. The flow hands the conversation to that agent instead of running the classic prompts, sequences, and workflows for the same flow.

Review the answer before it leaves

Supervised mode presents an AI response as a draft in the inbox. A teammate can approve or reject it, adding a human review step where the business needs one.

Keep knowledge and ownership explicit

Manage the agent's knowledge through the available panel and decide which flows should use the agent. Start with a narrow role, test the behavior, and expand with your team.

How it comes together.

1. 1Connect the agent
2. 2Enable supervision if needed
3. 3Review and improve