Build the conversation over time
Chain messages with delays in seconds, minutes, hours, or days. Use question, poll, text, and AI action nodes for different follow-up patterns.
Make a response change the path
Supported nodes can change a flow, apply a label, assign a lead, notify a teammate, or stop the sequence. WABA template and reply-window nodes support business-channel scenarios.
Coordinate timing with the team
Scheduled sends observe the configured off-hours and conversation pause state. End a flow when the customer should leave the sequence, or stop follow-up after a secured appointment when configured.
How it comes together.
- 1Design the sequence
- 2Set timing and conditions
- 3Let the conversation guide the next step
Setup & availability
Feature access and limits depend on your workspace configuration and subscription.
Detailed setup instructions