Make business knowledge easier to ask for
Set an active default flow for the company assistant. Teammates can ask product or process questions without using a customer-facing channel.
Keep separate conversations organized
Create and rename rooms for different topics, archive work that is finished, and return to an active conversation when the team needs it.
Help the assistant help your people
Administrators can inspect member conversations, pause AI, answer as an administrator, and resume the assistant. The supervision inbox shows which flow is answering.
How it comes together.
- 1Configure the company assistant
- 2Invite staff to ask questions
- 3Supervise and support
Setup & availability
HOT Assistant is for internal company conversations. File attachments are not currently available in its chat.
Detailed setup instructions