Retail & distribution

Give a product enquiry a connected path to purchase.

Bring product knowledge, customer conversations, accounting documents, and website checkout into a coordinated business process.

THE EVERYDAY CHALLENGE

A price question can trigger a chain of product lookups, quotation preparation, and manual messages. The conversation and the document should refer to the same information.

AN EXAMPLE APPROACH

Make the work flow.

A practical starting point.
Tailored to your actual operation.

01

Connect product information

Sync the supported product data from AutoCount or SQL Accounting and add descriptions useful to the assistant.

Explore the tools
02

Build the quotation process

Use workflow triggers and accounting actions to prepare supported documents and return the result to the next step.

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03

Offer a purchase route

Where a website checkout fits, publish products and pay buttons and track order status in Sites.

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What this approach is designed to support.

BUILT AROUND YOUR BUSINESS

Let's design this around your team.

Tell us how your team works. We'll help you find the right place to start.

Talk to the DJC team