Give Telegram two useful jobs
Connect a personal Telegram account for lead and appointment notifications, or manage customer-facing bots that can use AI flows and appear in the inbox.
Support regional customer preferences
Connect LINE official accounts and Zalo OAs for the markets your team serves. Each account retains the setup and access requirements of its own platform.
Keep account health in view
Manage connected accounts and monitor connection or token status. Zalo includes its own broadcast jobs, while each inbox follows the features supported by that channel.
How it comes together.
- 1Choose the customer channel
- 2Connect the official account or bot
- 3Manage the conversation
Setup & availability
Zalo needs a configured platform app; account limits and channel feature availability vary.
Detailed setup instructions