Start with the number your customers know.

Connect an existing number

Pair the number from the WhatsApp connection screen, then check its connection status in the workspace. The inbox becomes the team's place to read and work incoming conversations.

Give enquiries a consistent starting point

Assign active flows and keywords so different enquiries reach the appropriate business knowledge and follow-up path. Use a default flow for messages without a more specific match.

Operate with visibility

Monitor the connection, test with a second phone, and use the inbox controls to pause automation or take over a conversation. Scheduled messages and live replies have separate operating rules.

How it comes together.

1. 1Pair your number
2. 2Choose your flow
3. 3Test a real conversation